We understand that monitoring a smartphone or tablet sounds complex, but it doesn't have to be. Below we have answered the most fundamental questions about our software so that you can make sure that you can use our software correctly.

What does this software do?

The software will capture data from the device and upload it to a secure online portal for you to view..

Do I need the device physically to use this software?

Yes. If you cannot do this or you do not have permission to monitor the device then the software cannot be used.

How can I purchase this software?

Purchasing this software can be done from our website using a valid credit card.

How do I access my online portal after I have installed and activated the software on the device?

After purchasing the software you will receive your log in username and password via email. Use these to log in to your online portal.

What phones and tablets do you support?

Please see our compatibility page for a complete list of supported devices.

What features do I get with this software?

Please see our features page for a complete list of features.

Are there any installation pre-requisites for PhoneSpio?

Yes. Jailbreaking is required for iOS devices. Rooting is optional for certain Android features.

How often is data uploaded to the online portal?

Data is uploaded from the device immediately after installation as long as the device is powered on and has an internet connection.

How can I get techical support?

Simply send an email to us for technical assistance

Do you offer a refund policy?

Based upon the subscription and product purchased we offer a full money back guarantee.

How many devices can I monitor with my subscription?

PhoneSpio can only be used on one device at a time per purchase. However you can deactivate, uninstall and move the software from one device to another as many times as you wish during your subscription.